Shipping policy

 United Kingdom:

• Free Shipping: Orders of £85 or more qualify for free shipping.
• Standard Shipping: For orders below £85, a flat rate of £4.99 applies.

European Union (EU):

• Free Shipping: Orders of €85 or more qualify for free shipping.
• Standard Shipping: For orders below €85, a flat rate of €12 applies.

Rest of the World:

• Shipping costs for orders outside the UK and EU are calculated at checkout, based on the destination.

Cancellations

Orders cancelled after 24 hours will be subject to a 30% processing fee, this will be deducted from your refund.

Taxes & Duties

Some international deliveries may be subject to customs, legal and regulatory restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees, levies, or import duty on Shisha Shop purchases.

You are responsible for checking import thresholds or duties for your delivery address before placing an order. It is also your responsibility to ensure any products you order comply with all laws and regulations of the destination country or region.